Archive for the ‘Deliverability’ Category

Why “System” Transactional Emails are a Bad Idea



A transactional message is one that verifies that a transaction - like money changing hands - has taken place.  Other messages that fit the secondary definition might include a Double Opt-In verification, or a Welcome message.  Quite often transactional messages are sent by an organization's back-end system through a simple SMTP of ...

Cool B2B Bounce Recapture Email Program



In the B2C space if a message hard bounces it could be because of a bad address or maybe some ISP blocking.  In the B2B space if a message hard bounces it could be a bad address or a former employee or maybe some corporate firewall or filter blocking. When I ...

The Problem with Spam Complaints and Paid Subscriptions



It all kind of started for me when Bill McCloskey asked, "Are You Really Really Sure?", and opened one of the more passionate Industry discussions that I've seen for a while; this time focused on Single v. Double Opt-In.  It's pretty safe to say that the consensus of the more experienced ...